Bjbji FAQ — answers to all your
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No, each person may only hold one account on bjbji. Creating multiple accounts is a violation of our terms and conditions. If detected, all associated accounts may be suspended and any accumulated bonuses forfeited.

On the Login page Go to the login page and click the "Forgot Password?" link. A reset link will be sent to your registered email. The link remains active for 15 minutes. If you don't receive the email, check your spam folder or reach out via live chat.

Yes, you can update your email or mobile number from Account Settings. Identity verification will be required during the process. For security reasons, withdrawals may be restricted for 24 hours after the change.

Yes. To close your account, contact our 24/7 live chat support. Make sure to withdraw any remaining wallet balance before closing. Responsible Gaming You'll also find a self-exclusion option on the page.

After logging in, click the "Deposit" button on your dashboard. Choose your preferred payment method — bKash, Nagad, or Rocket. Enter the amount and follow the on-screen instructions. In most cases, deposits are credited to your wallet within 30 seconds.

bjbji typically processes withdrawals within 15–30 minutes. However, if identity verification is incomplete or the amount is large, it may take up to 24 hours.

The minimum deposit at bjbji is 50 BDT and the minimum withdrawal is 200 BDT. Maximum limits depend on your payment method and account verification level.

Wait 5–10 minutes first. If it still hasn't arrived, contact live chat with your transaction ID and a screenshot. Our payments team will resolve the issue quickly — most cases are sorted within 30 minutes.

bjbji does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own transaction charges.

Registration After completing registration, your welcome bonus will be automatically credited to your wallet on your first deposit. Bonus terms and wagering requirements Promotions Page View Details.

Wagering refers to the number of times you must bet your bonus amount before withdrawing it. For example, a 5x wagering requirement on a 100 BDT bonus means you need to place 500 BDT in bets. Wagering conditions for each offer are Promotions Page listed.

bjbji offers a welcome bonus, first deposit bonus, free spins, cashback, reload bonus, referral bonus, and weekly tournament prizes. To see the latest offers, visit the Promotions Page Visit.

Most bjbji bonuses are valid for 7 days. For special promotions, the validity period can range from 3 to 30 days. The exact expiry for each bonus is clearly stated at the time of claiming.

On bjbji, you can bet on 30+ sports including cricket, football, tennis, badminton, and kabaddi. We also offer Live Casino, slots, poker, and jackpot games. To find out more, Betting Page View.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, bjbji will automatically refund the bet amount. For more details, Terms & Conditions View.

Yes, bjbji offers some of the most competitive odds in the Bangladesh market — especially for cricket and football. For betting strategies and analysis, Betting Tips and Analysis Page read more.

The bjbji jackpot is a progressive prize pool where a small portion of every bet is added. Any member can win the jackpot at any time. To find out more, Jackpot Page Visit.

bjbji uses 256-bit SSL encryption to keep all data secure. Your personal information and payment data are never shared with third parties. To learn more, Privacy Policy read more.

After logging in, go to Settings > Security and enable "Two-Step Verification". An OTP will be sent to your mobile each time you log in, adding an extra layer of protection to your account.

Change your password immediately and notify bjbji Live Chat Support. Our security team will temporarily lock the account and investigate. Avoid logging in from unrecognized devices.

The bjbji website is fully mobile-responsive, so you get a great experience on Android or iOS browsers without needing a separate app. Just open bjbji.ws in Chrome or Safari and save it to your home screen — it works just like an app.

Clear your browser cache and cookies. Try a different browser or device. Check your internet connection. If the issue persists, contact us via live chat — our technical team will be happy to help.

bjbji works best on the latest versions of Chrome, Firefox, Safari, and Edge. We recommend avoiding outdated browsers. For the best mobile experience, use Chrome or Safari.

Live streaming requires a minimum internet speed of 4 Mbps. Try refreshing the page or lowering the video quality. If you're using a VPN, disable it and try again. If the issue persists, contact support.